Live
E-Commerce Customer Churn Prediction
Stacking ensemble that predicts which e-commerce customers will churn, deployed with a live app.
- Accuracy96%
- Macro F10.93
What it does
Predicts whether a customer churns based on their behavioural and personal data.
- Preprocessing: KNN imputation, winsorization, one-hot encoding, and SMOTE for class imbalance.
- Model: a stacking ensemble (KNN, SVM, XGBoost, Random Forest) with a Logistic Regression meta-model.
- Results: 96% accuracy and 0.93 macro F1.
- Deployment: FastAPI backend and React frontend, both on Vercel.